FAQ

1. How long does shipping take?

We offer multiple shipping options:

  • Express Shipping (3–6 business days): $20

  • Free Shipping (7–14 business days): $0

  • Free Standard Shipping (7–14 business days): $10

Delivery times may vary depending on your location and shipping carrier.

2. Do you ship within the United States?

Yes! We currently ship across the United States to ensure fast and reliable delivery.

3. Will my items arrive safely?

Absolutely. All our bowls, plates, and kitchenware are carefully packaged with protective materials to minimize the risk of damage during transit.

4. What if my items arrive damaged?

If your order arrives damaged, please contact us within 7 days with photos of the product and packaging. We will arrange a replacement or refund.

5. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email.

6. Do you accept returns?

We accept returns for defective or damaged items. Please reach out to our support team for assistance.

7. Are your products dishwasher and microwave safe?

Most of our products are dishwasher and microwave safe. Please check the product description for specific details.

8. Do you offer bulk or wholesale orders?

For bulk or wholesale inquiries, please contact us directly and we’ll be happy to assist you.

9. How can I contact customer support?

You can contact us anytime via email or through our contact page. We aim to respond within 24 hours.